Relationships

Relationships allow our users to book appointments and pay the bill on behalf of their family and friends. Administrators and patients can create bill-payer relationships within the app. When an appointment is booked, whoever is selected as the bill-payer will receive the invoice to the email logged against their account.

Practice benefits:

  • Manage invoices better by sending the bill to family or friends
  • Reduce ageing debt by making sure the invoice is sent to the correct person
  • Edit an invoices recipient quickly within the app

Other Features

Use Hero's features to reach new patients, fill last-minute openings and strengthen your practice's reputation.

Financial reporting

Pass your financial reports directly into Xero with our bespoke integration.

Self-serve products

Sell products directly from your website.

Intake forms

Take appointment-specific information from patients as they book appointments.

Online booking

Scale your business without the need for large and expensive admin teams.

Diary reminders

Stay organised by reminding your practitioners of key tasks.

Membership

Offer your regular patients a premium practice experience.

Booking links

Use booking links to send patients a bespoke link to an appointment of your choosing.

Invoicing

Send branded invoices to Email or SMS at the click of a button.

Patient portal

Provide a platform for patients to manage their bookings and payments.

Insurance collection

Collect insurance invoices through Hero’s experienced billing team.

Email and SMS notifications

Automate patient communication via email and SMS for bookings, invoice collection, and appointment reminders.

Payment

Reduce aged invoices by automatically taking payment at booking.

In-appointment billing

Search for billable items within your appointment screen, and invoice patients directly.

Apple Pay

Take payment quickly with out Apple Pay integration.

Diary

Use Hero's diary to book appointments, manage availability and set important reminders.

Payment links

Generate payment links so patients can pay invoices without signing into their account.

Invoice collection

Set collection reminders for unpaid invoices to ensure that patients do not forget to pay them.

Get Started

Let's work together to get you better connected with your patients. With Hero, successfully demand and automate booking, payments and accounting.

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