An effective way to chase an invoice
Hero provides practices with the tools to create customisable payment links directly from the invoices screen. These can be sent to patients and take them directly to a payment screen for specific invoices.
Benefits
Reduces payment error
by directing patients to specific payment pages
Streamlines administration
by enabling the quick transmission of payment guidance
Reduces bad debt
by urging patient payment in an efficient manner
FAQs
How are payment links sent to patients?
Via SMS, email, and the Hero dashboard. These communications can be managed easily through Hero’s Twilio and SendGrid integrations.
If a payment has been made through a payment link, is the link disabled thereafter?
It is possible for the patient to reuse the link to return to the payment screen, but it is impossible for the patient to accidentally pay twice for the same appointment.
Can multiple unpaid invoices be collated in the same payment link?
Not yet, but this is in our development plans.
