Patient portal

Hero provides an easy-to-use portal where patients can log-in, book appointments, manage and pay invoices, and edit their account details online. Empowering your patients to book and pay independently is the best way to streamline your practice administration.

Practice benefits:

  • Drive repeat bookings with existing practices
  • Reduce administration for reception teams
  • Reduce ageing debt with patient alerts for unpaid invoices

Other Features

Use Hero's features to reach new patients, fill last-minute openings and strengthen your practice's reputation.

Financial reporting

Pass your financial reports directly into Xero with our bespoke integration.

Self-serve products

Sell products directly from your website.

Intake forms

Take appointment-specific information from patients as they book appointments.

Online booking

Scale your business without the need for large and expensive admin teams.

Diary reminders

Stay organised by reminding your practitioners of key tasks.

Membership

Offer your regular patients a premium practice experience.

Booking links

Use booking links to send patients a bespoke link to an appointment of your choosing.

Invoicing

Send branded invoices to Email or SMS at the click of a button.

Relationships

Allow patients to book appointments on behalf of their family and friends.

Insurance collection

Collect insurance invoices through Hero’s experienced billing team.

Email and SMS notifications

Automate patient communication via email and SMS for bookings, invoice collection, and appointment reminders.

Payment

Reduce aged invoices by automatically taking payment at booking.

In-appointment billing

Search for billable items within your appointment screen, and invoice patients directly.

Apple Pay

Take payment quickly with out Apple Pay integration.

Diary

Use Hero's diary to book appointments, manage availability and set important reminders.

Payment links

Generate payment links so patients can pay invoices without signing into their account.

Invoice collection

Set collection reminders for unpaid invoices to ensure that patients do not forget to pay them.

Get Started

Let's work together to get you better connected with your patients. With Hero, successfully demand and automate booking, payments and accounting.

Get started