Online booking

A quick and easy way to take appointment bookings

Save time and money

Hero’s online booking services drive revenues twofold; by increasing the number of bookings; and by reducing administrative time spent taking bookings by phone, allowing time to be spent on more important tasks.

Benefits

Incentivises appointment attendance

by requiring payment at booking

Streamlines administration

by moving booking away from the telephone

Reduces bad debt

by requiring payment at booking

FAQs

If an appointment slot is in the process of being booked online, will it still be shown as available to other patients?

Whilst being booked, appointment slots are is taken offline for 15 minutes. If the booking has not completed in that time, the booking slot will reappear online.

What are the benefits of online booking?

The benefits of online booking are that it:

1. drives more bookings;

2. incentivises patient attendance;

3. reduces no show appointments;

4. eliminates no ageing debt; and that it

5. saves admin time.

Will I be notified when an appointment slot is booked?

If you turn on your notifications in settings, you will be notified.

What percentage of Hero’s online appointments are paid for upfront?

100% of appointments booked online are paid for upfront.

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Use our booking links to prompt patients to book seasonal appointments.

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Why we believe in patient-led actions

Let patients book their own appointments with the Hero online booking portal.

Why we believe in patient-led actions

Get listed on the Hero marketplace

Join our interactive marketplace where patients can search for and book appointments.

Get listed on the Hero marketplace

Other Features

Use Hero's features to reach new patients, fill last-minute openings and strengthen your practice's reputation.

Get Started

Let's work together to get you better connected with your patients. With Hero, successfully demand and automate booking, payments and accounting.