Bill patients for additional services in appointments
Hero offers flexibility to practitioners, allowing them to add charges for products and services whilst in appointments, either creating an invoice or taking directly from the patient’s saved payment details. This prevents the creation of ageing debt at the source.
Benefits
Reduces bad debt
by ensuring patients do not leave the practice without payment
Streamlines administration
by processing during appointments
FAQs
How does a patient pay for items added whilst in an appointment?
The payment can be taken automatically with consent via credit, debit, or direct debit, or paid by card reader at the end of appointment.
Am I able, as a practitioner, to take payment during an appointment with existing patient payment details?
Hero’s partner practitioners are expected to receive patient confirmation prior to taking payment. Hero is not liable if you do so without it.
